3-2-1: One of the most valuable skills in life, and starting before you feel ready




  • One of the most valuable skills in life is being able to see another person’s perspective. If you’re going to someone’s house, think about how it might feel to be the host. (View Highlight)
  • The more clearly you understand the viewpoint of your spouse or customer or coworker, the better positioned you are to find a solution.” (View Highlight)
  • You’re never ready for what you have to do. You just do it. That makes you ready.” (View Highlight)